Privacy policy
Privacy policy for the use of SWISS-MALL
The protection of your privacy is important to us. You can see here what happens to your data when you use SWISS-MALL.CH and how we handle your data.
Use of personal data
The use of the pages of SWISS-MALL is possible without providing personal data. We only collect, process and store data without personal reference, such as the pages on which you have been, the products you have viewed or from which page you have come to us. In addition, we use your voluntarily provided personal data within the scope of a purchase, registration of a user account, registration for a competition and newsletter. SWISS-MALL may process and store the data collected in connection with the conclusion of the contract for the purpose of fulfilling the obligations arising from the purchase contract and may use it for marketing and advertising purposes, product recommendations and personalized customer information and marketing campaigns. The transfer of necessary data for the fulfilment of services to "contractors, service providers and third parties" (see section) is carried out in compliance with standard market security standards. You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual contents with our contact person for data protection, without incurring any costs other than the transmission costs according to the basic tariffs.
Right to information and correction of your data
In accordance with the Federal Data Protection Act (DSG), you have the right to access or correct your stored and used data. For information and/or correction, please contact our contact person for data protection.
Contact person for data protection
If you have any questions about our privacy policy, or the revocation of your consent to SWISS-MALL's use of the site and offer, please contact us:
SWISS-MALL Data Protection Officer
[email protected]
Newsletter and e-mail advertising
If you have subscribed to our newsletter, we will inform you regularly about new products, hot tips and news as well as exclusive offers around SWISS-MALL. If you no longer wish to receive our newsletters, you can unsubscribe from them at any time by clicking the unsubscribe link in any mailing.
Product recommendations by e-mail
If you buy one of our various products, we will be happy to inform you about similar products and send you regular product recommendations by e-mail (UWG). These product recommendations are based on your orders and the legal requirements for recommending similar product types. You will receive it regardless of whether you have already subscribed to the newsletter. If you do not wish to receive product recommendations, other advertising messages or newsletters from us, you can object to the sending of such messages permanently at any time without incurring any costs other than the transmission costs according to the basic tariffs. To do so, please click on the unsubscribe link at the bottom of each email or adjust the settings in your user account accordingly. UWG Mailings are advertising mailings. Contacts written to these mailings have established a business relationship through a purchase. UWG mailings therefore only contain advertisements for products that are similar to the last purchase. An opt-in is not required for pure UWG contacts.
Cookies
We use cookies so that we can store some data for you and store it for exchange with our systems and your browser. The small files stored by the browser help to make the use of our pages as comfortable as possible for you and to avoid time-consuming steps such as entering your data or saving your shopping cart from your last visit. We recommend that you maintain your browser's default settings and allow all of our cookies so that you can enjoy the entire online shop of SWISS-MALL. You determine the use of cookies in your browser settings, where you can also delete cookies.
We use session cookies, which contain data about your current visit to our pages and are deleted when you leave the pages. We also create persistent cookies (long-term cookies) that keep the data of your last visit, such as your last shopping cart content or form field entries for your next visit.
Usage data and web tracking
We use Google Analytics to collect usage and transaction data from our websites. In the following, the terms of use of Google apply to you:
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if you enable IP anonymization on this site, Google will previously shorten your IP address within Member States of the European Union or in other signatory states to the EEA Agreement. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en.
For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/en/policies/.
We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you don't want to do this, you can disable it using the Ads Preferences Manager at https://support.google.com/analytics/answer/181881?hl=en.
Commissioned service providers and third parties
In order to guarantee you a comfortable shopping experience, we work with service providers (or contracted third parties) for logistics, payment or customer service. In the course of these services, we transfer data to the following companies with the stated purpose:
• Post AG Switzerland; for the purpose of verifying correct address data, delivery and sending your order
• wallee AG for the purpose of payments acquiring
Identity and creditworthiness check
If you choose to pay by TWINT or credit card, we will pass on your personal data via a secure interface connection to our Payment Acquiring system and request a creditworthiness and identity check. Direct personal data such as creditworthiness scores or addresses are not exchanged at any time, but only relevant information and its validity is verified. For example, we do not know how high your credit score is, but only whether you have a creditworthiness and we can accept your payment.
(Version 27.11.2023)